Job Description

Job Responsibilities & Requirements

Position

Manager, Distribution

Location

MiTek Canada - Surrey Location

2455 192nd Street, Unit #102

Surrey, BC V3Z 3X1

Who we are

MiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.

With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

Job Profile Summary
We are seeking a passionate and hands-on dynamic leader to oversee our Surrey distribution location (18,000 sq. ft), leading a team of 3 staff members.

Responsibilities include but are not limited to: Manage all distribution center operations including shipping, receiving, order fulfillment, and inventory control; oversee facility maintenance, equipment readiness, and safety compliance; ensure accurate processing of customer orders and transfers; maintain inventory accuracy; and ensure a clean, organized, and efficient work environment across all warehouse functions.

Job Responsibilities & Requirements

A Brief Overview
Responsibilities include but are not limited to: Lead the distribution center operations; oversee receiving, order fulfillment, and shipping activities; maintain accurate inventory and system transactions; ensure facility maintenance and equipment uptime; coordinate with third-party logistics (3PL) transportation providers; and drive safety, service, and operational performance across the site.

What You Will Do:

Responsibilities

• Provide overall leadership and accountability for distribution center performance
• Oversee daily operations including receiving, picking, packing, staging, and shipping
• Ensure accurate and timely processing of all customer orders and transfers
• Maintain inventory accuracy through cycle counts and disciplined processes
• Utilize warehouse systems for inventory and transaction management
• Ensure all inbound shipments are received, verified, and stored in designated locations
• Ensure outbound shipments are accurately picked, packed, labeled, and shipped on time
• Coordinate shipping schedules and priorities with 3PL transportation providers
• Communicate shipment readiness, issues, and priorities to 3PL partners
• Monitor service levels and resolve operational or delivery issues with 3PL provider
• Oversee facility maintenance and ensure building cleanliness, organization, and readiness
• Manage preventative maintenance (PM) programs for forklifts, dock equipment, and other material handling equipment
• Coordinate repairs and vendors for building and equipment needs
• Lead safety initiatives and ensure compliance with applicable Canadian occupational health and safety regulations
• Conduct safety audits, training, and incident investigations
• Enforce proper equipment use and safe work practices
• Lead, train, and develop distribution center associates
• Assign daily work, manage staffing levels, and prioritize workloads
• Promote a culture of accountability, safety, and continuous improvement
• Oversee packing, shrink wrapping, palletizing, and staging of products
• Ensure accurate counts, labeling, and documentation for all shipments
• Maintain clean work areas, equipment, and warehouse space
• Verify order completeness and quality standards prior to shipment
• Analyze performance metrics (inventory accuracy, service levels, productivity)
• Identify and implement process improvements to increase efficiency and reduce costs
• Collaborate with internal teams to support service and operational goals

Qualifications

• 5+ years of distribution center or warehouse leadership experience, including site-level responsibility required
• Proven experience leading teams in a warehouse or distribution environment required
• Strong knowledge of shipping, receiving, inventory control, and order fulfillment processes
• Experience managing facility operations, maintenance, and equipment programs
• Strong communication skills (both verbal and written)
• High School Diploma or equivalent required
• Experience with SAP S/4HANA (inventory and warehouse management modules) preferred
• Previous education in supply chain, logistics, business, or related field an asset
• Experience working with third-party logistics (3PL) providers preferred
• Continuous improvement experience (Lean, Six Sigma, or similar) an asset

MiTek Perks

• Generous time off including Paid Time Off, annual holidays
• Medical/Rx, Dental and Vision Plans
• Performance/Incentive bonuses 
• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
• Retirement programs including RRSP and Profit Sharing  
• Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
• myFlexPay partner – allows you to track, manage and access your pay anytime

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

www.mii.com