Job Description

MiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.

With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

Learn more at www.mii.com.

Cloud Engineer III

A Brief Overview
This individual will be responsible for deploying, configuring, and maintaining resources in MiTek’s cloud environments. They will accomplish this through the use of industry standard tools such as PowerShell and Terraform. Additionally, they will help administer our Azure DevOps environment, which includes managing permissions, running audits, securing repositories, and creating and maintaining CI/CD pipeline. The role requires the mentoring of junior cloud engineers as well as the ability to lead small and mid-sized projects.

What You Will Do:

Responsibilities

• Serve as a cloud support escalation point for the Cloud Engineer I and II team members.
• Support Managed Services offered in Azure
• Apply Azure subscription/tagging standards; uphold least‑privilege and access reviews
• Assist in supporting our external customer AVD environment
• Design and support Azure DevOps pipelines
• Assist in managing our Azure DevOps environment
• Implement and audit Azure DevOps security controls (secure variables, audit logs, service connections, environments)
• Assist the Cloud Architecture team with the implementation of cloud-based solutions
• Implement our TTO (Transition to Operations) process for new services
• Enforce change control with ServiceNow and ADO release gates/approvals.
• Meet patch SLAs and security baselines
• Validate backup policies and perform restore tests; maintain DR playbooks.
• Mentor Cloud Engineer I/II and create Work Instructions for common tasks

Qualifications

• 4+ years of experience managing and monitoring Azure services
• 4+ years of experience with Infrastructure as Code (IaC) using Terraform
• 4+ years of experience with PowerShell, Azure CLI, JSON, or other scripting languages
• 4+ Years of experience managing source control and work items in DevOps tools such as Azure DevOps or GitHub Enterprise
• 2+ years of experience writing YAML pipelines
• 2+ years of experience supporting AVD environments
• Some familiarity with ServiceNow
• Azure Fundamentals (AZ-900) - Microsoft Certified required
• Microsoft Certified Azure Administrator Associate - Microsoft AZ-104 preferred
• Proficient in English
• Bachelor’s degree in a related field preferred

Additional Requirements

• The role requires working standard Vietnam hours.

Soft Skills
Must be self-motivated, team oriented and possess strong communication and interpersonal skills. Candidate should possess strong organizational skills, be detail oriented, and self-motivated with a demonstrated ability to problem solve. Strong sense of urgency and strong commitment to quality customer service is required. Ability to analyze and interpret data (metrics) to improve the delivery and support of services to our customers. Familiarity with and/or ITIL concepts or certification preferred.

Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.