Job Description

Facilitate the successful implementation and deployment of software solutions at customer sites. Ensure seamless implementation and customer satisfaction.

Job Responsibilities & Requirements

A Brief Overview
Facilitate the successful implementation and deployment of software solutions at customer sites. Ensure seamless implementation and customer satisfaction.

What You Will Do:

Responsibilities

• Manage the project of converting client's software suite from older platform or competitor software
• Perform needs analysis of existing client software configurations and recommend tailored solutions
• Install, configure, and train users on company's Software Suite.
• Communicate identified software issues and potential enhancements to product management
• Provide demonstration of software functionalities to potential customers
• Update sales teams and clients on the status of ongoing software conversions
• Collaborate with team members for troubleshooting and improving software deployment processes

 

Qualifications

• Associates Computer and Information Science preferred or
• 1-2 Years experience in the Building Component Industry required
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• Able to perform mathematical skills such as calculating proportions, percentages, area, circumference, and volume and able to apply concepts of basic geometry
• Ability to read and understand prints and schematics
• Ability to use small hand-power tools, including reading a tape measure with 1/32-inch increments
• Able to use Microsoft Office Applications

Soft Skills
Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Additional Requirements

• Valid drivers' license and proof of auto insurance required.
• 70% travel nationally

Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will be required to push, pull, bend, lift and move up to 25 lbs.

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

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